The reviews
from drivers

All very easy

Perfect

This was a really convenient service and the pick up and drop-off were really smooth. Would definitely use it again.

Friendly staff, great car, thank you!

The best experience

First time to use the website, great experience and I'm sure I'll do another trip again.

Amazing experience

Good service, easy procedure.

I was a great first time with DriiveMe

Just great! Fast, easy, nice, clean almost new car. Perfect

Great service at both ends.

Great service

All as Described

All round efficiency in alerts, booking and information given throughout the process.

Super

On collecting the vehicle I was told in correct information and basically was left in a position where I was told to send video to somewhere where they wouldn’t get it the vehicle was damaged and not logged in the correct manner and on arrival I’ve been accused of the damage which is not the Case

Overall good, told to turn up 30mins before then told needed to drop car half hour earlier because I’d turned up early.

Easy pick up and drop off proess

Both Berta pick up and drop off huts are the cars closed. All others open. Key drop off quite a walk from the car park when all others were at the car park.

Small trunk

It was very easy to rent car in this way.

Nikel

They are accusing me of damaging the car which is impossible

Everybody was really friendly!

There was a mixup with my booking but the staff at Hertz where amazing and had the matter resolved swiftly. How can you disagree with a £1 rental.

All went smoothly with no issues at all, thank you

Everything went perfect and no problems with the car

Got confirmation of vehicle in good time. Pick up was straightforward. Car was very nice. Drive went very smoothly. Handover all good. Then.......I was sent an invoice by Hertz for £675, claiming I had driven 675 miles more than the allowed 500miles (I had driven 435 miles in total, from Glasgow.

Easy, fast and very good price.

All good

Great service, easy to collect the car and drop it off.

Absolutely unbelievable that this worked. Drove from Edinburgh to London with my girlfriend having missed a flight. Paid £28 each in fuel and £1 for the rental! Fantastic stuff. Absolutely recommend.

Ok

Got an email saying my booking was confirmed. However, when I went to pick the car up my booking was not in the system. It took the staff an hour before I could get a car and my travel plan was delayed. Everything else was fine.

Didn’t get e mail confirmation till a few hours before I picked the car up

Everything went well. The conditions were clear. The car was given in good condition. I returned the car on time and with a full tank.

Excellent services!!

Great service from start to finish.

Great vehicle; lovely trip

Easy pick up , Car was ok Easy drop off

Good service start to finish

Insurance cost too high not indicated at time of booking, should b no surprises at the last second

Nice and simple process

The lady waited for me to finsh work brillant service

Excellent service. Will use it again

Good application

Fun car to Drive around town & country lanes, however I was dissatisfied with fuel consumption which was about 14 km per litter on motorway driving, I was also disappointed that the car fuel was not fully topped up on receipt of the vehicle.....so I had to guess when refueling. I over filled by

Great service from the company. Nice to prove the system works.

Muy difícil de encontrar el lugar para recoger el coche. Por lo demás todo bien.

Fairly easy to use website. Once booked and confirmed collection and drop off was easy same as a normal rental car. They could do with upgrading their customer service and have more contact details.

Excellent

Had to wait 30 minutes for the car to arrive, even though it was right out side

Some delays on the pick up but overall a great experience.

Very professional in every aspect. No issues whatsoever.

Seemless

No

Amazing, first class service from everyone involved. Thank you to Adam in Cardiff, Jordi who met me at Heathrow and Jay who drove me to the Terminal. If only the £1 one-way car rentals were always available when I need them!

N/A

Fabulous from start to finish.

5☆

easy hassle free. my 1st experience and it was top class.

Great deal and great service!

Pick up was rearranged for a earlier time but the Avis office at Liverpool airport was shut so we ended waiting for 2 hours.

Vehicle could have had a cleaner interior

Excellent all round

Finding location of Hertz in the manchester airport was too hard. I think you need to more labels.

Could of been a bigger vehicle so can fit my luggauge in easily

Very positive experience. Car exceeded expectations. Hire company on both sides were good to deal with. Would driveme again for sure.

Very smooth indeedn

Excellent service!!

Excellent experience. Very helpful all the way

Pleasant team at Hertz

Excellent pick up at Nantes airport from Guenole

Very beautiful vehicle

Everything was perfect

Great!

good !

everything was good!

Great service, thank you.

Great service

Great car, great service.

Fantastic as per usual thank you for a great service

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A very good concept with mutual benefits for the renter and the “rentee”

Access to drop off was a little confusing

Good first experience

Bristol airport car hire centre was a shambles, outside of that all good

Good value

Nice experience thanks

Drive me is great and will definitely use again. Pick up from Hertz in Edinburgh was great, however, drop off in Manchester airport less so. Did not check over the vehicle- I was then charged what I can only think would be a fuel charge, which I have a receipt for a photograph evidence for.

Hi !! Thank you for DriiveMe Service, and also thank very much for the gentleman who’s working by bristol Airport ! andrea Bonfanti Who is absolutely very Helpful person very welcoming and he’s take extra mile expectations and he come out side to show me where’s car parking thanks for great service

Great service

Overall the vehicle ( Volvo) was very good. However the gear selection with the new type of selector switch Volvo use could have been more user friendly. It proved a bit tricky to select the gear quickly. Could have been just my inexperience with this new automatic type selector.

Fabulous experience. Thank you.

Perfect stress free start to a holiday

It all worked well. The pick up was smooth and efficient as was the return. The only problem was the time allowed to return it as we got stuck in a long queue on the M40 but just made it !

All great and well informed staff

Excellent from start to finish

Very good

Overall a very positive experience

Everything worked really smoothly. Will use driive me again!

Worked perfectly

I've booked rentals with your company a few times and the process has always been straightforward and queries dealt with efficiently and professionally. Just baffled by the invoice I've received from hertz advising rental has cost £501. Worried this will be debited from my account.

Just dropped off

Very smooth transaction from driive me and Hertz

Nice rental

All went as expected, I was surprised it was a mini bus but it didn't bother me too much but other customers may find it difficult to drive so maybe a little more information about the vehicle they will be getting.

Fantastic service

Everything went smoothly.

Super easy and great (almost too good to be true) value. My first time using it and now a no-brainier for one way car hire

drop off must be scheduled at a specific time, otherwise you may run into issues like me when trying to drop off the van at 9am

Good all round service

Easy process, really helpful. Highly recommended!

Todo fue perfecto, coche súper limpio, encima era diésel. Y perfecto lo de dejarlo en el centro de valencia

Smooth without any issues

First time using DriiveMe! Really impressed, excellent value for money

Very good experience I will continue to use this incredible service well done!!!

Everything was going so well until I went to pick up the car from Hertz in Plymouth! They had no record of the booking, I did, via email from DriiveMe.... Hats off to the staff at Hertz Plymouth, they sorted a car in quick time and I was on my way within 25 minutes. Happy customer....

Amazing!

fantastic

Really easy - would use again!

Very easy

The Hertz computer did not have the rental as a £1 one. The chap had to manually discount the tental

Didn’t reply to my message. Apart from that it was good

Great service went very smoothly would recommend this service

Good experience

Everything was ok but I took car evening I couldn't check properly when dropping they said there is minor things on the mirror cover which you can not see if you don't look at carefully and so close. I have been told it will be chargeable will see

Pleasant polite efficient all way through

Great service over the phone as had to change my pick up date and then the car hire office staff were amazing and friendly. Good car, easy drop off. Love your service

Steve at Exeter was awesome. V friendly and helpful. Very knowledgeable and happy to explain how the car works. I tried to call Hertz on three different numbers on Saturday to ask about drop off. No one answered. No one at Gatwick to receive car either.

Fantastic app and service.

Slight confusion on collection and drop off

Everything was great. Was not sure whether had to re-fill the tank, so had to phone to ask.

Smooth and easy thank you

.

Great

ok

Top service

Very good experience

Perfect

very happy overall with this service.

Very seamless operation. Was super impressed about how easy it was.

Thanks!!

DriiveMe is a much apreciated element of our travel, particulalry in the era of increasing costs

Very happy with both companies involved. More £1 one way rentals should be added in the future.

Brilliant people At both ends. Carl is very good

Excellent service .

First time using the service and was very impressed. Team at Hertz were extremely helpful and Driiveme app provided clear instructions.

Overall a good experience

Great service and experience altogether. Will definitely recommend and make use of again if there is a need.

Everything went smoothly. Great service

The service provided by Driiveme was very good. Although I don't think it was malicious, there were some severe discrepancies between the various fees given by Driiveme and the ones given by the rental company directly. I hope to see better communication between the two parties in the future

Pick up location a bit remote

Really great service, so simple to pick up and drop off. Always a great car to drive and saves so much money. Love this website!

Car was not checked on arrival at destination and I am now being told I may be charged for damages. Hertz has failed to communicate damages already on the vehicle to the receiving branch. Also inadmissible that only one person was on duty and the vehicle was not checked. This is stressful.

Good rental.

Easy.

Very nice and sweat

.

No problems. All good.

Only fault was not adding the extra issues I noticed before driving away onto the system so that it was picked up the other end. Instead he signed and confirmed my notes. This is fine but makes me nervous that someone might not accept that and therefore I have to deal with proving marks were already

Great

Very easy and streamline service. Brilliant if you need to get across the country and dont want to fly or pay a lot of money for public transport. Note that if you are under 25 you have to pay a young driver fee but it still works out cheap.

A

Small hiccup with milage but all sorted nice car all clean sanitised for collection Hertz did well on there side Many Thanks Jim

Great from start to finish, highly recommend

All great from reservation, pick-up to drop-off.

Everything was great. Please provide more information about confirmation process after booking.

Everything just right Thanks

Collection was easy and so was drop off. Made our trip from Bristol to Heathrow Airport super-easy. We would definitely use again.

Fantastic service!

The whole process was smooth. Both the pick-up and the drop-off. The car was good - with a huge fuel consumption, though!

From pick up to drop off, 100% satisfied and great value - highly recommend

Was expecting a small car but got a pick up truck which was fantastic for the drive from Edinburgh to Birmingham.

Hertz just verbally said the vehicle was ok on drop off. Would have liked to get a document stating as much for peace fo mind. Always worried about unexpected charges due to past experience of car hire. If this came through on the app, it would be even better;-)

It was great, worked out for everyone.

All very good just slow to drop off not your mans fault as he was by himself The signs for the depot in Sevilla could have been better though as hard to find

Hi! I am very pleased with drivemee, but had a unfortunate experiense with Hertz. At pickup they told me not to inspect the car, and on delivery they confirmed that everything was ok and I signed. Now they have sent me a £150 invoce for a damage I did not do. Can you help in any way? Thank you

Vary nice app

all good

very good experience as normal.

It was all easy and went smoothly.

Fantastic experience from beginning to end.

Driive me is an awesome concept! Hertz were also really good, very helpful. A smooth trip from Glasgow to London. Will definitely recommend this anyone looking drive from Glasgow to London or any other routes.

Absolutely fantastic service, Will use again and enjoyed driving a Volvo V60 on a 300+ mile journey. Highly recommended Driive Me if you need a one way journey and fits your travel plan

Very simple, hassle-free service. Thank you very much

Very good, I have nothing to complain about, fast, practical and cheap

Brilliant! Completely painless process for a 1 way car rental. As long as you don't mind what you drive (they are all new cars) its perfect

Vehicle didn't look like it had been cleaned on the inside which was a Covid concern

Amazing customer service received at the pickup, thanks to the Hertz's team and specially to the woman who helped me at the check in. The Car it was in great condition.

Very smooth - although an address, not just the street-name for Bessemer street Cardiff Central would have been useful

Excellent service from start to finish.

Incredible service

This is my first rental - I’ve now proved that £1 car rentals is a real thing! As a regular traveller between Scotland & London for essential work, I’d prefer to have earlier certainty on a request for a route converting to a confirmed booking - maybe a £5 fee for 3 days earlier? Then I can re

Excellent service, will definitely use again

Still yet to receive my deposit

No issues at all. A+++

Smooth process from start to finish. The vehicle was very comfy and easy to drive. I would 100% use this device again.

Left my phone in boot of car but only discovered this once already dropped keys in drop-box. Nobody there to ask or help did report to Enterprise car hire next door to pass on when Avis staff member arrive at building. Unfortunately nobody yet had decency to get in touch with me. Please can you help