Driver help

Vehicle Delivery

At which address should I drop off the car?

Every mission listed on the app will provide the location of collection & delivery, along with navigation options, and contact details of the relevant people at each point.

What is the procedure for dropping off the vehicle?

Once at delivery point, use the driiveme app to confirm you are delivering the correct vehicle, to the correct recipient. Then, complete the digital vehicle checks ensuring you have accurately noted the condition of the vehicle. If delivering a new car to a customer, please walk the customer [...]

Who do I contact if I have an issue/question about the delivery, during transit?

If your issue is with the vehicle and/or delivery point, please contact the relevant person at the collection point. If you have any issues with the app, or you are unable to contact the collection point, call the team on 020 7082 6580.